SUPPORTING
CHANGE
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Facilitator Kit
Participant Workbook
Online Course
Blended Course
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As the link between management goals and the frontline labor force, the manager or team leader is the key to supporting change. Dealing with the “comfort level” of team members and involving them in detailed discussions will facilitate their acceptance of new ways of doing things. This module shows managers and team leaders how to introduce change without inducing defensive reactions.
Course Length
Classroom: 4 hours
On-line: 1½ - 2 hours |